Privacy Policy

What we collect when you use this website, why we collect it, and what we do with it.

Before you publish this: have it reviewed by an attorney licensed in Florida. It is a solid, honest starting point written to match how this website actually works, but it is not legal advice.

Last updated: August 12, 2026

This policy explains how Gold Star Chimney Sweep handles information collected through goldstarchimneysweep.com. We are based in Hallandale Beach, FL 33009 and serve South Florida.

Information we collect

Information you give us

When you submit the estimate request form or contact us, we collect the name, phone number, email address, service selection, and any message you choose to provide. When you call us, we may keep a record of your contact details and what you called about.

Information collected automatically

Like most websites, ours may record standard technical information when you visit: IP address, browser type, device type, pages viewed, time spent, and the site or search that referred you. This is used to understand how the site is performing, not to identify you personally.

Cookies and similar technologies

We may use cookies for basic site function and for analytics. Most browsers let you refuse cookies or alert you when one is set; blocking them may affect how parts of the site work. If we run advertising, advertising partners may set their own cookies, which are governed by the policies of those partners.

How we use your information

To respond to your estimate request or enquiry
To schedule, perform, and follow up on chimney services
To provide quotes, invoices, and written inspection reports
To keep records of work performed at your property
To improve the website and understand which pages are useful
To comply with legal, tax, and insurance obligations

Text messages and calls

If you give us your phone number, we may contact you by phone or text about your request, appointment, or service. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or ask us to stop calling and we will.

What we do not do

We do not sell your personal information. We do not rent, trade, or share it with third parties for their own marketing.

Who we share information with

We share information only where it is needed to run the business:

Service providers: scheduling, invoicing, payment processing, email, and website hosting providers who process data on our behalf
Legal requirements: where we are required by law, subpoena, or court order
Protection of rights: where necessary to protect our rights, property, or safety, or that of our customers
Business transfer: if the business is sold or merged, customer records may transfer as part of that transaction

How long we keep it

We keep enquiry information only as long as needed to respond and to maintain normal business records. Service records, inspection reports, and invoices are kept longer, because they document work performed at your property and may be needed for insurance, warranty, or legal purposes.

Security

We take reasonable steps to protect the information we hold. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. Please do not send sensitive information such as payment card or Social Security numbers through the website form.

Your choices

You can ask us to correct or delete the contact information we hold about you, opt out of marketing communications, and decline cookies through your browser settings. To make a request, contact us using the details below. Depending on where you live, you may have additional rights under applicable privacy law.

Children

This website is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has provided us information, contact us and we will delete it.

Third-party links

This site may link to other websites. We are not responsible for their content or privacy practices, and we encourage you to read the policy of any site you visit.

Changes to this policy

We may update this policy from time to time. The revised version will be posted here with a new date at the top.

Contact us

Questions about this policy or about the information we hold:

Gold Star Chimney Sweep
Hallandale Beach, FL 33009
Phone: (954) 866-9287
Email: info@goldstarchimneysweep.com